Article ID : 00188974 / Last Modified : 02/15/2019

Camera Turns off Even If There's Still Power in the Multi Battery Adapter

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The exhausted battery Exhausted Battery Icon icon appears on the camera LCD screen, and the camera may turn off when the battery on your NPA-MQZ1 Multi Battery Adapter has approximately 30% power left.

To avoid an unexpected power outage, make sure that the Z-series battery packs (attached to the adaptor) are fully-charged or replace them with fully-charged ones before the battery drains to about 30%.