Article ID : 00198440 / Last Modified : 04/25/2018

MicroVault Storage Device Shows the Error This Device Can Perform Faster

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If the error message This device can perform faster appears after you insert the USB 3.0-compatible MicroVault™ storage device into a USB 3.0-compatible port on your computer, the storage device may not be fully inserted into the USB port.

Follow these steps to resolve the issue:

  1. Remove the storage device from the USB port.
  2. If the USB storage device has a retractable USB connector, make sure the connector is fully extended.

    MicroVault

  3. Reinsert the USB storage device into the USB port with moderate force.