Article ID : 00199313 / Last Modified : 06/12/2018

Can't Connect to the Digital Paper Mobile App

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check the Applicable Products and Categories section of this article before starting these steps.

If you can't connect your Digital Paper System to the Digital Paper mobile app, make sure to update the software of your device to version 1.4.01.16100 or later.