IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Your TV can't output sound from its built-in speakers and Bluetooth® headphones at the same time. This is normal operation.
If you are using an audio device connected to the headphone
jack on the TV, check if the device has an Optical In
or DIGITAL AUDIO IN
. To hear sound from both devices at the same time, disconnect the headphone jack and then connect an optical cable from the device to the DIGITAL AUDIO OUT
on the TV.