Article ID : 00203080 / Last Modified : 06/12/2019

My Android TV Displays 4K Netflix Video in Lower Resolution

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This occurs if there's an A2DP-compatible Bluetooth® audio device paired with your Android TV™ device. This is a normal operation. To watch 4K Netflix videos in the correct resolution, disconnect the Bluetooth audio device or connect it to your TV using a wired connection.

Related Info

Internet Streaming Videos Only Display in Standard Definition

*Android TV is a trademark of Google LLC.