Article ID : 00226508 / Last Modified : 04/11/2019

The TV screen turns green when changing the Picture mode while viewing photos stored on a USB storage device

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    This occurs when you select a setting other than Photo in the Picture mode menu.  Normally only Photo can be selected when viewing photos stored on a USB storage device. We are currently investigating the cause of this issue.

    If you encounter this issue, press the BACK button on the remote control to display the photo again.