Article ID : 00226508 / Last Modified : 04/11/2019

The TV screen turns green when changing the Picture mode while viewing photos stored on a USB storage device

Applicable Products and Categories of This Article

IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

This occurs when you select a setting other than Photo in the Picture mode menu.  Normally only Photo can be selected when viewing photos stored on a USB storage device. We are currently investigating the cause of this issue.

If you encounter this issue, press the BACK button on the remote control to display the photo again.