Article ID : 00228605 / Last Modified : 06/26/2019

Apps added to the home screen won't start when tapped

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The apps added to the home screen through Settings > Add Apps may not start when tapped after you update the App Remote for Android to Version 2.2.1. Follow these steps to access the apps:

    1. On your smartphone, open the App Remote app.
    2. Select Settings.
    3. Select App Control by Voice.
    4. Register the apps that won't start through the following options:
      • Navigation App Menu
      • Phonebook App Menu
      • Audio App Menu
      • Video App Menu