Article ID : 00227897 / Last Modified : 05/21/2019

My TV doesn't respond when I open the Crackle app when the Screen Reader feature is on

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Your TV may freeze or stop responding if the Screen Reader feature is enabled when you open the Crackle® app This may also occur if you press the HOME button to exit Crackle. To avoid freezing, press the BACK button several times to exit the app.