Crackle videos don't play
IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
Check if you can play videos from the Crackle® app after completing each step:
- Make sure your TV has an active internet connection.
- Update the Crackle app to the latest version.
- Update your TV to the latest software version. Downloads are posted on your model support page.
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