Article ID : 00271497 / Last Modified : 12/07/2021

The remote controller and mobile device don't communicate with each other

    Follow these instructions and check if the issue is resolved after each step:

    • Make sure that the mobile device model and OS version are listed as compatible on the Airpeak website.
    • Make sure that the remote controller and mobile device are properly connected with a cable.
    • Turn the remote controller off and then back on.