Article ID : S1Q0007 / Last Modified : 08/14/2003

Important Notice for VAIO® PCG-GRT150 and PCG-GRT170 Notebook Customers

Applicable Products and Categories of This Article

One of the stickers affixed to your PCG-GRT150/GRT170 Series computer identified the wrong type of AC adapter.

If you purchased a secondary AC adapter based on that information, it is possible you have an adapter that was not designed for use with the PCG-GRT150/GRT170 Series computer.

The correct AC adapter model number is PCGA-AC19V7. If you were supplied with a different AC adapter model number, Sony will send you a replacement at no cost to you. Please call 1-888-4SONYPC (1-888-476-6972) for assistance.

Meanwhile, please use the AC adapter that was originally supplied with your computer.

We apologize for the inconvenience.