Article ID : S1Q0104 / Last Modified : 11/22/2005

Notification about an incompatbility between Image Converter 15 and the QuickTime 7 programs

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Dear Sony CLIÉ Handheld customer,

Sony has become aware of a compatibility issue where the Image Converter v.1.5 program no longer functions properly after QuickTime Player 7 software is installed on the computer.

Note: QuickTime Player will automatically update to version 7.0 as part of the Apple iTunes® program update to version 5.0 or higher.

At this time, Image Converter v.1.5 will only work in conjunction with QuickTime Player versions 6.0-6.5.

Sony is investigating this issue and will post a solution to the Sony web site as soon as possible.

We apologize for any inconvenience this may cause. Thank you for purchasing Sony products.