Article ID : S1Q0295 / Last Modified : 03/29/2019

Important Information About Your BDP-S5000ES Warranty

    Attention owners of the BDP-S5000ES Blu-ray Disc™ player

    Due to a printing error on the warranty card included with your player, the time period stated for your warranty may be incorrect. The correct warranty period is 5 years from the date of purchase for parts and labor. Some warranty cards may have incorrectly stated that the warranty period was limited to one year from the date of purchase.

    If you would like to view or download a copy of the correct warranty card for BDP-S5000ES, please click here.

    Sony apologizes for any confusion this mistake may have caused. All other terms of your limited warranty continue to apply.

    If you have any other questions please contact Sony at 1-800-222-SONY (7669) for more information.