If you are not able to get the BRAVIA Theater Sync function working, there may be an incorrect setting or there may be a problem with your hookup. Follow these steps to try to resolve this issue:
IMPORTANT: Not all devices with an HDMI® connection have the BRAVIA Sync feature. Consult the instruction manual for the devices you are trying to control to confirm whether or not BRAVIA Sync is available.
NOTE: Because each of these steps represents a possible solution to this issue, check the status of the BRAVIA Sync function after completing each step.
- If you are using a power strip, make sure that any of your components that are part of the Consumer Electronic Control (CEC) system are plugged into either a regular power strip or a power strip that has a constant power section.
NOTE: Some of the newer power strips, such as the new green power strips, interfere with CEC operation and will completely cut off power to any connected devices.
- Make sure all connected components are compatible with the Control for HDMI function.
NOTE: The function will not work if all of the HDMI-connected products do not have the BRAVIA Sync feature.
- Verify that the HDMI connections are secure and accurate.
- The system may not work correctly if you select a component that is not compatible with the Control for HDMI function on the TV side.
NOTE: Some TVs with multiple HDMI inputs, require that a specific HDMI input be used for the BRAVIA Sync feature to work. Refer to the manual of the TV for additional information.
- Check the Control for HDMI settings on the connected components. Refer to the operating instructions supplied with that component for verification.
- Make sure that DVD CTRL, SAT CTRL or DMPORT CTRL is set to ON in the AMP menu.
- Sony products with BRAVIA Sync use the CEC protocol.
- Sony products manufactured in 2006 and prior do not have this feature.