Article ID : 00099142 / Last Modified : 10/24/2014

Cannot use Internet Music or Internet Video on the ES Remote app.

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The Internet Music and Internet Video features on the ES Remote app are no longer supported. However, you can access these features through the A/V receiver menu by following the steps below.

NOTE: The A/V receiver must be connected to an active Internet network to access Internet contents.

  1. Switch the input of the TV to the input where the A/V receiver is connected.
  2. On the A/V receiver remote control, press the HOME button.
  3. Select Watch or Listen.
  4. Select Internet Video or Internet Music.

    NOTE: The Internet content screen will appear.