Article ID : 00138463 / Last Modified : 07/01/2019

Can't hear the TV sound from the soundbar, home theater system, or home audio system

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Select the symptom of your device and follow the steps to resolve the issue. Check your manual for model-specific information.

    No sound from the home theater system or home audio system.

    No sound from the wireless subwoofer or surround speaker.

    Sound is low from the wireless subwoofer.

    Sound is low from a soundbar.

    Related info

    No sound when I use a TV or audio system with Audio Return Channel (ARC) feature