Article ID : 00090132 / Last Modified : 05/14/2018

How Do I Fix Common Issues When I Use the Music Center (SongPal) App with an Audio Device?

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The following issues may occur if there is a connection problem between the audio device and the Music Center (previously known as SongPal™) app:

  • The mobile device doesn't display the audio device's menu options.
  • The audio device doesn't respond to the Music Center app.

Follow these steps to reconnect your audio device with the Music Center app:

  1. Turn off the network and Bluetooth® feature of your audio device.
  2. Remove the audio device information, then reconnect it with the Music Center app.

Related Info

Audio Devices That You Can Connect to Music Center