When using an external microphone connected to the Multi Interface Shoe, an error message appears and I can't adjust the audio settings in the camera menu
External microphone kits will often have a separate, onboard audio settings panel and possibly a switch to select digital or analog connectivity.
The following symptoms may occur when working with external microphone accessories that are connected to the camera's Multi Interface Shoe:
- The audio settings menu on the camera may be grayed out and inaccessible.
- The camera may display the message "This function is currently disabled".
To access the audio settings, try the following:
- Microphones such as the XLR-K2M, XLR-K3M, and ECM-B1M have onboard audio adjustment settings.
- Some microphones have a Digital/Analog switch. Changing this to Digital allows the microphone and the camera to communicate through the Multi-Interface Shoe.
For additional information and Sony microphone compatibility, refer to the Microphone Accessories Compatibility Information website.