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    Sony SupportDSC-HX Series

    DSC-HX400

    Sony High Zoom Point and Shoot Camera

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      Popular Topics

      • How to use your Alpha or DSC camera to live stream using the HDMI port
      • Computer doesn't recognize the USB connection from a camera
      • How to reset a camera back to original factory settings.

      Camera Tips & Troubleshooting

      Get help with common camera questions and issues.

      PlayMemories Mobile

      PlayMemories Mobile becomes Imaging Edge Mobile! Read more ➤

      Purchase Parts and Accessories

      Find replacement remote controls, parts and accessories.

      Product Alerts

      • End of support notification for products using the Windows 7 operating system
      • Downloads ending for the Sony Raw Driver and some versions of PlayMemories Home, Action Cam Movie Creator, and MVR Studio
      • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.
      • End of support notification for products using the Windows XP operating system
      • End of support notification for products using the Windows Vista operating system

      Downloads

      • All
      • Windows 10
      • Windows 8
      • Windows 7
      • System Software
      • Mac OS X & later
      Release Date
      • System Software Update (Windows)Release Date: 10/30/2014
        10/30/2014
      • System Software Update (Mac)Release Date: 10/30/2014
        10/30/2014
      • Imaging Edge MobileRelease Date: 07/14/2022
        07/14/2022
      • PlayMemories HomeRelease Date: 02/14/2019
        02/14/2019
      • PlayMemories Camera AppsRelease Date: 06/01/2017
        06/01/2017

      Support by Sony App

      Get notifications about the latest firmware updates, product alerts, and more. Download the app today!

      Manuals & Warranty

      • English
      File Size
      Release Date
      • [PDF]Warranty(552.9 KB)Release Date: 06/29/2017
        552.9 KB
        06/29/2017
      • Help Guide (Web manual)File size is not provided.Release Date: 08/28/2014
        08/28/2014
      • [PDF]Help Guide (Web manual)(3.6 MB)Release Date: 05/01/2014
        3.6 MB
        05/01/2014

      Purchase Printed Manuals

      If you prefer a paper hard copy of a manual listed on this page, you can purchase it from the True Manuals web site.

      Questions & Answers

      • Computer doesn't recognize the USB connection from a camera
      • How to transfer pictures and videos to a smartphone using the Imaging Edge Mobile app
      • How to send images to a mobile device using NFC One-touch sharing
      • When can the camera use the NFC function?
      • Settings such as ISO (sensitivity) or EV (exposure) cannot be changed.
      • Error: Cannot Copy. The Parameter is Incorrect. occurs when attempting to transfer pictures to a computer.
      • An error code beginning with C:32 is displayed in the LCD screen or viewfinder.
      • Error: C:13:xx appears on the LCD or viewfinder.
      • The camera displays an error code that begins with C, E or System
      • The power will not turn on right out of the box after purchase.
      • The camera battery doesn't charge
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