Import Photos and Videos to a Windows Computer Using PlayMemories Home

Follow these steps to import images from a Handycam® camcorder, Cyber-shot® camera, or α (Alpha) camera using PlayMemories Home™ software:

1. Download and install the PlayMemories Home software on your computer.
2. Insert a fully charged battery into your camera and then turn it on.
3. Connect the camera to the computer using the supplied or built-in USB cable.
   • Replacement USB cables and other accessories can be ordered. Go to Parts and Accessories.  
   • Use of a USB cable made by another manufacturer may prevent authentication or importation of images.
   • Connect the camera to the computer's USB port directly. Using a USB hub may cause an error.
   • Tap USB Select if it shows up on the camera display.
   • Some camcorder models such as HDR-CX7, HDR-CX12, HDR-SR7, and HDR-SR8 don't have a built-in USB port. Connect the camera through the supplied Handycam Station.
   • The computer should automatically install the USB driver the first time it's connected.
4. Perform device authentication.
   1. Click OK if To use (model name) with PlayMemories Home, the USB operation mode must be changed. Do you want to continue? is displayed.
   2. Check This is my camera and click on OK to close the dialog.
      • If you own several cameras and functions have already been added to PlayMemories Home, the Added Functions field of the dialog may be empty.
      • Check the connection to the computer if the device authentication fails.
      • Complete the device authentication process before importing images from a memory card directly. 
      • If device authentication has already been performed, skip this procedure and continue the next step.
      • Additional information is available if AVCHD and MPEG-2 movies can't be imported using PlayMemories Home.
5. When PlayMemories Home recognizes the camera, the dialog Thank you for purchasing (model name) is displayed.
   • If (model name) is connected. Do you want to display the features to this camera or media? is displayed, click on Yes to close the dialog.
6. PlayMemories Home will start automatically.
7. Select the name of your camera under Cameras and media.
8. Click on Import Media Files.
9. Choose Import new files or Select files to import.
   • Import all photos and videos

     Check Import new files to import all newly recorded photos and videos, excluding already imported ones.

   • Import selected photos and videos
     1. Check Select files to import to display thumbnail images stored in the camera or memory card.
     2. Put a check mark in the checkbox of the thumbnail images you want to import.
10. Confirm import settings.
    • In the photo and video importing window, the import drive, folder for imported videos and photos, and Settings button are displayed.
    • Select a destination drive from the drop-down list. Click Browse to select a destination folder.
11. Click the Import button to start importing videos and photos.

Related Info

• Import Photos and Videos to a Macintosh Computer Using a USB Connection
• PlayMemories Home Support Website