Article ID : 00014304 / Last Modified : 07/29/2021

Will the Battery Pack Always Charge When the Camera Is Connected to a Computer or AC Adaptor?

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    The battery pack will only charge if you turn off your camera and connect it to a computer, or to an AC adaptor, using the USB cable. If you turn the camera on, it will not charge.

    • If your camera has a built-in USB cable, use it for charging.

      Built-in USB

    • Not all cameras are supplied with an AC adaptor. Check your manual for model-specific information.