Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • BDP-SX910

About this download

Benefits and improvements

This utility upgrades the Blu-ray Disc player firmware to version F02.R.0040 and improves disc playability.

System Requirements

Operating Systems

  • Windows Vista®
  • Windows Vista® 64-bit
  • Windows® 10
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8
  • Windows® 8 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit
  • Windows® XP
  • Windows® XP MCE

File Info

File Name

  • UPDATA_F02R0040.ZIP

File Version

  • F02.R.0040

File Size

  • 36.20 MB

Release Date

  • 03-22-2012

Before You Start


Check the Current Firmware Version

  1. Power on the Blu-ray Disc player.
  2. If the player starts to play a disc, press the "STOP" button and wait until the xross media bar menu is displayed on the LCD panel before proceeding.
  3. Use the arrow keys on the remote control to select "Setup" – "System Settings", and then press the ENTER button.
  4. Use the arrow keys to select "System Information", and then press the ENTER button.
  5. The firmware version currently installed on the Blu-ray Disc player will be listed on the screen.
    Firmware Version
    If the last four digits of the version number are 0040 or higher, it is not necessary to install this firmware upgrade.

Download & Install


Table of Contents

Download the Firmware and Create an Upgrade Disc

  • Important Notes
    • If you have not done so already, please check the current firmware version to determine if this firmware upgrade is needed for your Blu-ray Disc player.
    • WARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Blu-ray Disc player to be unresponsive or to require repair.
    • WARNING!! Do not power off the Blu-ray Disc player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware upgrade may cause the Blu-ray Disc player to be unresponsive or to require repair.
    • WARNING!! Make sure the rechargeable battery is fully charged before starting the upgrade. Loss of power during the installation of the firmware upgrade may cause the Blu-ray Disc player to be unresponsive or to require repair.
    • Do not open the disc lid until the upgrade process finishes.
    • Use a brand new CD-R disc to burn the firmware upgrade. The player may not be able to correctly read a dirty disc or a disc with scratches.
      Note: A CD-R disc is strongly recommended. Do not use a CD-RW disc.
    • Recommended operating system for the computer that will download the firmware upgrade:
      • Microsoft® Windows® 10
      • Microsoft® Windows® 8.1
      • Microsoft® Windows® 8
      • Microsoft® Windows® 7
      • Microsoft® Windows Vista®
      • Microsoft® Windows® XP
    • A drive with CD disc burning capability, and a new blank CD-R disc are required to create the upgrade disc.
    • After you create the disc, please see the Disc Upgrade Instructions section below, for more information.
    • If you are unable to create the upgrade disc, you can purchase one from the True Manuals web site.
    • It is highly recommended that you print out these instructions for use as a reference during the installation process.

  • Download and Disc Creation Instructions
    1. Download the UPDATA_F02R00040.ZIP file to a temporary or download directory (please note this directory for reference).
    2. Go to the directory where the file was downloaded and verify that the size of the UPDATA_F02R0040.ZIP file is 37,953,833 bytes.
      1. Right-click the UPDATA_F02R0040.ZIP file, and click "Properties".
      2. On the "UPDATA_F02R0040.ZIP Properties" screen, verify that the "Size:" listed is "36.2 MB (37,953,833 bytes)".
        Note: The "Size on disk:" listed may be different. That is normal.
      3. If the file size is different than the "37,953,833 bytes", please download the UPDATA_F02R0040.ZIP file again.
    3. Double-click the UPDATA_F02R0040.ZIP file to extract the firmware files to a temporary directory (please note this directory for reference).
      Note: Two files will be extracted: BDPP02-FW.BIN and BDPP02-FW.ID
    4. Burn the BDPP02-FW.BIN and BDPP02-FW.ID files to a new CD-R and be sure to finalize the disc.
      Note: Click here for instructions on how to burn the upgrade CD using utilities that came with your operating system.
    5. If write errors occur during the CD burning process, discard the disc and create a new upgrade disc.

Disc Upgrade Instructions

The instructions below are for how to install the firmware upgrade using a disc. The steps are the same whether you downloaded the firmware and created the disc, or whether you ordered the disc from Sony.


  • Firmware Upgrade Instructions

    WARNING!! Do not power off the player or disconnect it from the AC power outlet. Doing so may damage the player to the point of requiring repair.

    WARNING!! Do not press any buttons, except as instructed, until the upgrade is complete. Doing so may damage the player to the point of requiring repair.

    Note: The firmware upgrade process takes a minimum of 30 minutes.

    1. Power on the Blu-ray Disc player.
    2. Place the upgrade disc in the player, and close the disc lid.
    3. After the disc is loaded, the message, "Perform version upgrade?" is displayed on the LCD Panel.
    4. Use the remote control to select "OK", and then press the ENTER button.
    5. The upgrade process starts and "*/9" appears on the LCD panel.
    6. While the upgrade is installed the message "*/9" is displayed on the LCD panel.
      Note: The "*" changes to "0" through "9," indicating the upgrade progress.
    7. The firmware upgrade is complete when the green LED on the front of the main body turns off.
      WARNING!! Do not operate or power off the player until the green LED turns off. Doing so may cause the Blu-ray Disc player to be unresponsive or to require repair.
    8. Remove the upgrade disc from the player.
    9. Power on the Blu-ray Disc player.
    10. Check the current firmware version to confirm that the upgrade has successfully installed.
      Note: If the last four digits of the version number are 0040, the firmware upgrade was successful.

  • Disc Upgrade FAQ
    Q: When running the disc upgrade, the LCD panel displays the message, "The batteries are insufficiently charged. Charge the batteries and try again." and you cannot perform the firmware upgrade. A: Charge the batteries and follow the Disc Upgrade Instructions again.
    Q: The power was shut down during the upgrade process. A: Power on the Blu-ray Disc player, and then follow the Disc Upgrade Instructions again.
Q: When I double click the UPDATA_F02R0040.ZIP upgrade file I downloaded from the upgrade web site, the BDPP02-FW.BIN and BDPP02-FW.ID files are not created. A: The download may have failed. Delete the downloaded file and follow the steps in the Download the Firmware and Create an Upgrade Disc section to create a new upgrade disc
Q: The firmware upgrade process is still not finished after running for more than 30 minutes. A: Please contact Sony Support at 1-866-909-SONY (7669).