Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • DPF-D830

About this download

Benefits and improvements

This utility updates the firmware to version 1.33 and provides the following benefits:

Improvements over original version:

  • Improves the charging of the built-in battery
  • Resolves an issue where other products remote controls may accidentally power on the digital photo frame.

System Requirements

Operating Systems

  • Mac OS® X
  • Windows Vista®
  • Windows Vista® 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® XP

File Info

File Name

  • DFD830V2.zip

File Version

  • 1.33

File Size

  • 11.94 MB

Release Date

  • 03-28-2012

Before You Start


Determine Whether or Not this Firmware Update is Needed for Your Digital Photo Frame

This update is only for the DPF-D830 digital photo frame with firmware version 1.26 or lower. If your firmware version is higher than 1.26, then this update is not necessary.


Checking the version of your firmware:

  1. Power on the digital photo frame.
  2. Press the "MENU" button.
  3. Use the arrow buttons to select the "Settings" tab.
  4. Use the arrow buttons to select "System Information" and then press the "ENTER" button.
  5. Check the version number listed:



    - If a version higher than 1.26 is listed: This firmware update is not necessary.

    - If version 1.26 or lower is listed: Please proceed with the steps below to download and perform the firmware update.

  6. Press the "ENTER" button to close the version number display.
  7. Press the "MENU" button.
  8. Power off the digital photo frame.

Important Notes

  • WARNING!! This utility is only for use with the Sony® DPF-D830 digital photo frame. Do not install this utility with any other models.
  • This update requires a computer with one of the following operating systems installed:
    • Windows® 7
    • Windows Vista® (with service pack 2)
    • Windows XP (with service pack 3)
    • Mac OS® X 10.4 (or later)
  • This update requires one of the following types of recording media:
    • 32 MB or greater Memory Stick® or Memory Stick Duo™ media
    • 32 MB or greater SD memory card
    Note: See "About memory cards" in the Digital Photo Frame Handbook for more information about compatible recording media.
  • All user settings are initialized during the update process. After the update is complete, all user settings must be setup again.
  • While performing the update, make sure the digital photo frame is connected to AC power using the supplied AC adaptor. Loss of power during the updated may cause the digital photo frame to malfunction and require service. Please note, this upate cannot be performed when running on battery power.
  • Please update the firmware with the internal battery fully charged.
    Notes:
    • The battery is fully charged when the AC adapter is connected, the power is turned off, and the standby indicator is lit in red.
    • Charging is in progress when the standby indicator is lit in orange.
    • The firmware cannot be updated while the digital photo frame is charging.
  • While performing the update, make sure the digital photo frame and the AC adaptor are placed in a stable and secure location to avoid them accidentally being disconnected.
  • Before performing the update, it is strongly recommended that you back up images that are saved in the digital photo frame internal memory. Click here for instructions on how to back up images from the internal memory.
  • The steps to install the firmware update are the same whether you are using Memory Stick media or an SD memory card.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.

Download & Install


Download and Installation Instructions

  1. Download the DPFD830V2.zip file to a temporary or download directory (please note this directory for reference).
  2. Unzip the downloaded file:
    • Using Windows 7/Vista operating system:
      1. Right-click the DPFD830V2.zip file.
      2. Click "Extract All".
      3. At the "Extract Compressed (Zipped) Folders" window, click "Extract".
      The DPFD830V2 folder will be created on your computer desktop.
    • Using Windows XP operating system:
      1. Right-click the DPFD830V2.zip file.
      2. Click "Extract All".
      3. At the "Welcome to the Compressed (zipped) Folders Extraction Wizard" window, click "Next".
      4. Click "Next".
      5. Click "Finish".
      The DPFD830V2 folder will be created on your computer desktop.
    • Using Mac OS:

      Double-click the DPFD830V2.zip file. The DPFD830V2 folder will be created on your computer desktop.

    Note: The unzipped DPFD830V2 folder contains the following update file:
    • DPFD830V2.VUP
    Use the DPFD830V2.VUP file to update the firmware of the digital photo frame.
  3. Prepare the recording media:

    Prepare an initialized (formatted) memory card. For details about how to initialize (format) it, please see the Operating Instructions of your digital camera.

    Notes:
    • Please use a memory card that has been initialized (formatted) by your digital camera.
      Note: For Memory Stick media, you can use theSony Memory Stick Formatter software (Windows operating systems only).
    • We do not recommend initializing (formatting) the memory card with a computer, as the digital photo frame may not recognize the memory card, depending on the initialization format.
    • If you have no choice but to use a memory card that has been initialized with a computer, test it by copying a JPEG image file to it and then see if it displays correctly on the digital photo frame.
    • IMPORTANT: The firmware update may fail if the memory card contains other files as well as the update file. You should therefore always use a memory card that has just been initialized (formatted).
  4. Copy the update file to the memory card using one of the following methods:
    • If your computer has a card slot that is compatible with your recording media, or if you have a card reader that is compatible with your recording media:
      1. Insert the camera-formatted memory card into the card slot of your computer or card reader.
      2. Open the DFD830V2 folder on your computer desktop then drag and drop the update files and folders to the root folder of the memory card.
        IMPORTANT: Do not create a folder on the memory card. Drag and drop the update files and folders directly to the root folder of the memory card.
    • If your computer does not have a card slot that is compatible with your recording media:
      1. Insert a formatted memory card in your digital camera.
      2. Connect your digital camera to your computer.
      3. Open the DFD830V2 folder on your computer desktop then drag and drop the update files and folders to the root folder of the memory card.
        IMPORTANT: Do not create a folder on the memory card. Drag and drop the update files and folders directly to the root folder of the memory card.
      Note: See your digital camera's Operating Instructions for more details about how to connect your camera to a computer and how to copy to the memory card.
  5. Update the firmware:
    1. Connect the AC adapter to the digital photo frame, and plug the AC adapter into the wall outlet.
      Note: The digital photo frame will automatically power on. Press the "Power" button and make sure the power turns off (power button is red).
    2. Make sure that the digital photo frame is powered off.
      Note: The power button is red when the power is off.
    3. Insert the memory card with the update files into the memory card slot on the digital photo frame.
      IMPORTANT: Make sure the digital photo frame and AC adaptor are placed in a stable and secure location and that the memory card is securely inserted into the digital photo frame. Loss of power or if the memory card comes out or is removed during the update process may cause the photo frame to malfunction.
    4. Press and hold the "View Mode" button and simultaneously press and release the "Power" button.
      IMPORTANT: Please make sure to perform these steps on the digital photo frame. The operation cannot be performed with the remote control.
    5. Continue to press the "View Mode" button until the following message is displayed at the top right of the digital photo frame screen.


      Note:If the power does not turn on or the screen above does not display, charge the internal battery and when the "Power" button turns red, perform the steps in the "Update the firmware" section again.
    6. Press the "ENTER" button.
    7. Make sure the following message with version information is displayed on the LCD screen, and then press the "Enter" button.

    8. Note: If the above display does not appear on the digital photo frame screen after three minutes, or if the display is distorted, remove the AC adaptor from the digital photo frame and then reconnect it. Check that the (power) button lights green, then power off the photo frame and start the update process again from "Update the firmware".
      Note: If the above display still does not appear on the screen, please call Sony Support at 239-768-7547. for further assistance.
    9. The message "Updating..." appears on the LCD screan, and the firmware update starts.
      Note: It takes about 2 or 3 minutes to write the firmware update.

    10. When the completed message is displayed, power off the digital photo frame.



    11. Remove the memory card from the digital photo frame.
      Note: The first time you turn the power on after the update, the digital photo frame will take longer to start than usual.
  6. If the images stored in the internal memory have been lost or damaged during the update process, restore them from the backup copy you made before performing the update.

Confirm the Successful Update (optional)

  1. Power on the digital photo frame.
    Note: The first time you turn the power on after the update, the digital photo frame may take longer to start than usual.
  2. Press the "MENU" button.
  3. Use the arrow buttons to select the "Settings" tab.
  4. Use the arrow buttons to select "System Information" and then press the "ENTER" button.
  5. Confirm that the firmware version is 1.33.
    Note: If the version displayed is anything other than 1.33, or no version number is displayed, the firmware update was not performed correctly. Perform the update again from the beginning.
  6. Press the "ENTER" button to close the version number display.
  7. Press the "MENU" button.
  8. Power off the digital photo frame.