Sony Support

Ricoh® Camera Firmware Update (Windows 8 64bit, Windows 7 64bit)

Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • VPCZ212GX
  • VPCZ213GX
  • VPCZ214GX
  • VPCZ215GB
  • VPCZ215GL
  • VPCZ216GX
  • VPCZ2190S
  • VPCZ2190X
  • VPCZ21AGX
  • VPCZ21BGX
  • VPCZ21CGX
  • VPCZ21DGX
  • VPCZ21SHX
  • VPCZ21TGX
  • VPCZ21ZDZ
  • VPCZ2290S
  • VPCZ2290X
  • VPCZ22AGX
  • VPCZ22SHX
  • VPCZ22TGX
  • VPCZ22UGX
  • VPCZ235GB
  • VPCZ235GL
  • VPCZ2390S
  • VPCZ2390X

About this download

Benefits and improvements

This utility installs an updated version of the Ricoh Camera Firmware to resolve an issue where "Unknown Device" appears in Device Manager after shutting down the computer while the camera is in use.

System Requirements

Operating Systems

  • Windows® 7 64-bit
  • Windows® 8 64-bit

File Info

File Name

  • EP0000600514.exe

File Version

  • 0137.120926

File Size

  • 2.44 MB

Release Date

  • 11-29-2012

Before You Start


Important Notes

  • During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.
  • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.

Download & Install


Download and Installation Instructions

  1. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  2. Download the EP0000600514.exe file to a temporary or download directory (please note this directory for reference).
  3. Go to the directory where the file was downloaded and double-click the EP0000600514.exe file to begin the installation.
  4. At the "User Account Control" screen, click "Yes".
  5. If the "Select Language" screen appears, select the language you wish to use, and then click "OK".
  6. At the "Select Country" screen, select the country for this installation, and then click "Next".
  7. At the "Ricoh Camera Firmware Update Ver.0137.120926" screen, click "Next".
  8. At the "License Agreement" dialog, read the agreement, then, if you agree, click "I Agree" to continue with the installation.
  9. At the "Finish" screen, click "Finish".
  10. Shutdown the computer.
  11. Wait 60 seconds then power the computer on.

After the computer restarts, the installation of the Ricoh Camera Firmware Update is complete.