Sony Support

Intel® HD Graphics / Intel HD Graphics 4000 Update (Windows 8 64bit)

Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • SVE14121CLB
  • SVE14121CLP
  • SVE14121CLW
  • SVE14122CLB
  • SVE14122CLP
  • SVE14122CLW
  • SVE14122CXB
  • SVE14122CXP
  • SVE14122CXW
  • SVE14123CBB
  • SVE14123CBP
  • SVE14123CBW
  • SVE14123CLW
  • SVE14124CLB
  • SVE14125CXB
  • SVE14125CXP
  • SVE14125CXW
  • SVE14126CXB
  • SVE14126CXP
  • SVE14126CXW
  • SVE14126PLB
  • SVE1412BCXB
  • SVE1412DPX/B
  • SVE1412ECXB
  • SVE1412ECXP
  • SVE1412ECXW
  • SVE14132CXB
  • SVE14132CXP
  • SVE14132CXW
  • SVE14132PXB
  • SVE14135CXB
  • SVE14135CXP
  • SVE14135CXW
  • SVE14137CXB
  • SVE14138CXB
  • SVE14138CXW
  • SVE141390X
  • SVE1413APXB
  • SVE1413BCXB
  • SVE1413BCXP
  • SVE1413BCXW
  • SVE1413CCXP
  • SVE1413CCXW
  • SVE1413TCXB
  • SVE1413TCXP
  • SVE15122CXB
  • SVE15122CXP
  • SVE15122CXW
  • SVE15123CDS
  • SVE15123CDW
  • SVE15124CXP
  • SVE15124CXS
  • SVE15124CXW
  • SVE15125CBS
  • SVE15125CBW
  • SVE15125CXS
  • SVE15125CXW
  • SVE15126CXP
  • SVE15126CXS
  • SVE15126CXW
  • SVE15128CXS
  • SVE151290S
  • SVE151290X
  • SVE1512JCXW
  • SVE1512KCXS
  • SVE1512MPXS
  • SVE1512NCXB
  • SVE15132CXB
  • SVE15132CXP
  • SVE15132CXW
  • SVE15134CXP
  • SVE15134CXS
  • SVE15134CXW
  • SVE15135CLB
  • SVE15135CXP
  • SVE15135CXS
  • SVE15135CXW
  • SVE15137CXS
  • SVE15137CXW
  • SVE15138CXS
  • SVE15138CXW
  • SVE151390X
  • SVE1513APXS
  • SVE1513BCXS
  • SVE1513JCXW
  • SVE1513KCXS
  • SVE1513MCXB
  • SVE1513MCXS
  • SVE1513MCXW
  • SVE1513MPXS
  • SVE1513TCXW

About this download

Benefits and improvements

This utility updates the Intel HD Graphics / Intel HD Graphics 4000 drivers to resolve an issue where an error message "Something went wrong while recording this video" occurs when attempting to use the save function.

System Requirements

Operating Systems

  • Windows® 8 64-bit

File Info

File Name

  • EP0000600716.exe

File Version

  • 9.17.10.2932

File Size

  • 99.26 MB

Release Date

  • 03-05-2013

Before You Start


Important Notes

  • During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.
  • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.

Download & Install


Download and Installation Instructions

  1. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  2. Download the EP0000600716.exe file to a temporary or download directory (please note this directory for reference).
  3. Go to the directory where the file was downloaded and double-click the EP0000600716.exe file to begin the installation.
  4. At the "User Account Control" screen, click "Yes".
  5. At the "Select Country" screen, select the country for this installation, and then click "Next".
  6. At the "Intel® HD Graphics / Intel® HD Graphics 4000, Ver.9.17.10.2932" screen, click "Next".
  7. At the "License Agreement" dialog, read the agreement, then, if you agree, click "I Agree" to continue the installation.
  8. At the "Finished" screen, click "Finish".
  9. At the "This system must be restarted to complete the installation" screen, click "OK" to restart the computer.

After the computer restarts, the installation of the Intel HD Graphics / Intel HD Graphics 4000 Update is complete.