Applicable Models
IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.
This information is for the following models:
- BDP-BX39
- BDP-S190
- BDP-S390
About this download
Benefits and improvements
This utility updates the Blu-ray™ Disc player firmware to version M11.R.0502 and provides the following benefits:Improvements over firmware version M11.R.0493:
- Resolves SSL security issue
Benefits provided by previous upgrades and included in version M11.R.0502:
- Improves BD-ROM playability
- Improves BRAVIA® Internet Video connectivity
- Adds support for the Sony® Entertainment Network portal
- Adds support for the "Recommendations" feature
Notes:- The "Recommendations" feature automatically analyzes your interests by referencing your viewing history to find programs and items you may like, and presents them in the xross media bar™ menu.
- This feature may not be available depending on your region and broadcasting conditions.
System Requirements
Operating Systems
- Mac OS® X
File Info
File Name
- UPDATA_M11R0502M.zip
File Version
- M11.R.0502
File Size
- 98.30 MB
Release Date
- 12-18-2014
Before You Start
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Download & Install
There are two ways to update the Blu-ray Disc player firmware:
If you have questions or require assistance, please contact Sony Support at 1-866-909-SONY (7669). |
The Network Update operation is straightforward. Sony highly recommends that you use the Network Update method to update the Blu-ray Disc player firmware.
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Q: The firmware update process is still not finished after running for more than 30 minutes. | A: Please contact Sony Support at 1-866-909-SONY (7669). | |||
Q: The firmware update continues to fail after multiple tries. | A: Follow the steps in the Download the Firmware and Create an Update Disc section to create an update disc.
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If you cannot connect the Blu-ray Disc player to your Internet source, please use the disc update method.
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The instructions below are for how to install the firmware update using a disc. The steps are the same whether you downloaded the firmware and created the disc, or whether you ordered the disc from Sony.
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Q: The UPDATA_M11R0502M.ZIP update file I downloaded from the update web site cannot be extracted. | A: The download may have failed. Delete the downloaded file and follow the steps in the Download the Firmware and Create an Update Disc section to create a new update disc. | |
Q: The firmware update process is still not finished after running for more than 30 minutes. | A: Please contact Sony Support at 1-866-909-SONY (7669). |