Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • BDV-N790W
  • BDV-N890W
  • BDV-N990W
  • BDV-NF620
  • BDV-T79
  • HBD-N790W
  • HBD-N890W
  • HBD-N990W
  • HBD-NF620
  • HBD-T79

About this download

Benefits and improvements

This utility updates the Blu-ray Disc™ player firmware to version M13.R.0510 and provides the following benefits:

Improvements over firmware version M13.R.0500:

  • Resolves SSL security issue

Benefits provided by previous upgrades and included in version M13.R.0510:

  • Improves BRAVIA® Internet Video connectivity
  • Improves BD-ROM playability
  • Adds support for browsing the contents list of the iPhone®/iPod® device on the Network Audio Remote app
  • Adds control functions for the Party Streaming™ mode that enables users to see other devices participating in Party Streaming on the BDV screen, adjust the volume and mute settings, and choose to join or leave Party Streaming.
  • Adds support for browsing the contents list on the Network Audio Remote app
  • Adds support for the Sony® Entertainment Network portal
  • Adds support for the "Recommendations" feature
    Notes:
    • The "Recommendations" feature automatically analyzes your interests by referencing your viewing history to find programs and items you may like, and presents them in the xross media bar™ menu.
    • This feature may not be available depending on your region and broadcasting conditions.

System Requirements

Operating Systems

  • Windows Vista®
  • Windows Vista® 64-bit
  • Windows® 10
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8
  • Windows® 8 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit
  • Windows® RT
  • Windows® XP
  • Windows® XP MCE

File Info

File Name

  • UPDATA_M13R0510.zip for BDV

File Version

  • M13.R.0510

File Size

  • 109.11 MB

Release Date

  • 12-22-2014

Before You Start


Check the Current Firmware Version

  1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc/DVD Home Theatre System is connected.
  2. Power on the Blu-ray Disc/DVD Home Theatre System.
  3. Press the "FUNCTION" button repeatedly until "BD/DVD" function appears in the front panel display.
  4. If the system starts to play a disc, press the "STOP" button and wait until the xross media bar™ menu is displayed on the television before proceeding.
  5. Use the arrow keys on the remote control to select "Setup" � "System Settings", and then press the ENTER button.
  6. Use the arrow keys to select "System Information", and then press the ENTER button.
  7. The firmware version currently installed on the Blu-ray Disc/DVD Home Theatre System will be listed on the television screen.
    Firmware Version
    If the last four digits of the version number are 0510 or higher, it is not necessary to install this firmware upgrade.

Download & Install


Table of Contents

How To Get the Firmware Upgrade

There are two ways to upgrade the Blu-ray Disc/DVD Home Theatre System firmware:

  • Network Upgrade:
    • The Network Upgrade operation is straightforward. Sony highly recommends that you use the Network Upgrade method.
    • You will need to connect the Blu-ray Disc/DVD Home Theatre System to your Internet source using an Ethernet cable.
    • Please see the Network Upgrade Instructions section below, for more information.
  • Disc Upgrade:

If you have questions or require assistance, please contact Sony Support at 1-866-909-SONY (7669).

Network Upgrade Instructions

The Network Upgrade operation is straightforward. Sony highly recommends that you use the Network Upgrade method to upgrade the Blu-ray Disc/DVD Home Theatre System firmware.


  • Important Notes
    • If you have not done so already, please check the current firmware version to determine if this firmware upgrade is needed for your Blu-ray Disc/DVD Home Theatre System.
    • WARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Blu-ray Disc/DVD Home Theatre System to be unresponsive or to require repair.
    • WARNING!! Do not power off the Blu-ray Disc/DVD Home Theatre System or disconnect it from the AC power outlet. Loss of power during the installation of the firmware upgrade may cause the Blu-ray Disc/DVD Home Theatre System to be unresponsive or to require repair.
    • In order to use this upgrade method it is necessary to have the player correctly connected to an active Internet connection.
      Note: If you cannot connect the player to your Internet source, please see the Download the Firmware and Create an Upgrade Disc section below for information about firmware upgrade disc options.
    • In order to perform the firmware upgrade, it is necessary to have the player correctly connected to a compatible television.
    • It is highly recommended that you print out these instructions for use as a reference during the installation process.

  • Firmware Upgrade Instructions

    WARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Blu-ray Disc/DVD Home Theatre System to be unresponsive or to require repair.

    Note: The firmware upgrade process usually takes about 15 to 30 minutes, depending on system configuration and network connection.

    1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc/DVD Home Theatre System is connected.
    2. Connect the "LAN(100)" terminal on the player to your Internet source using an Ethernet cable.
    3. Power on the Blu-ray Disc/DVD Home Theatre System.
    4. If there is a disc in the player, please remove the disc.
    5. Press the "FUNCTION" button repeatedly until "BD/DVD" function appears in the front panel display.
      IMPORTANT: The upgrade cannot be performed unless the system is set to "BD/DVD" function.
    6. At the xross media bar™ menu, use the arrow keys on the remote control to select "Setup" � "System Settings", and then press the ENTER button.
    7. Use the arrow keys to select "Quick Start Mode" and make sure that the "Quick Start Mode" is set to "Off".
      Note: If the "Quick Start Mode" is set to "On", change the setting to "Off". Otherwise, the firmware upgrade may not succeed.
    8. At the xross media bar™ menu, use the arrow keys on the remote control to select "Setup" - "Network Update" and then press the ENTER button.
    9. The message "Perform version update?" is displayed on the television.
    10. Select "OK" and then press the ENTER button.
    11. The upgrade starts and "UPDATING" appears on the player front panel display.
    12. While the upgrade is installed the message "UPDATING" is displayed on the front display.
    13. The firmware upgrade is complete when "COMPLETE" appears on the player front panel display.
      WARNING!! Do not operate or power off the player until this message is displayed. Doing so may cause the Blu-ray Disc/DVD Home Theatre System to be unresponsive or to require repair.
    14. The Blu-ray Disc/DVD Home Theatre System will automatically power off.
    15. Power on the Blu-ray Disc/DVD Home Theatre System
    16. Check the current firmware version to confirm that the upgrade has successfully installed.
      Note: If the last four digits of the version number are 0510, the firmware upgrade was successful.

    If you have questions or require assistance, please contact Sony Support at 1-866-909-SONY (7669).


  • Network Upgrade FAQ
    Q: "UPDATE" and "ERROR" are displayed alternately on the front panel display, "Update failed" is displayed on the TV screen. A: Please perform the following procedure:
    1. Verify that the router and all devices connected between the system and the router are switched on.
    2. Verify that all the cables between the system and the router are correctly connected.
    3. Verify that you are using the correct type of cable (straight or crossover) between the system and the router.
  • Using the remote control, select "Retry" on the display and then press "Enter".

    If you cannot perform the network upgrade, please try the Disc Upgrade procedure. Please review the Download the Firmware and Create an Upgrade Disc procedure and Disc Upgrade Instructions for more information.

    If the issue persists after performing the upgrade again, please contact Sony Support at 1-866-909-SONY (7669).

Q: When running network upgrade, the television displays the message, "Connection status cannot be confirmed" and you cannot perform the firmware upgrade. A: There may be a problem with the network connection. Verify that the network connection and settings are correct.
  1. Check the Ethernet cable to make sure it is securely connected to the "LAN(100)" terminal on the player and to the Internet source.
  2. Check the Blu-ray Disc/DVD Home Theatre System network settings and confirm that the player has its own IP address.
    Note: If you use a proxy server, enter the IP address of the proxy server you use, instead of the proxy host name, in the "Proxy Server" input field.
  3. Follow the Network Upgrade Instructions again.
Q: The power was shut down during the upgrade process. A: Power on the Blu-ray Disc/DVD Home Theatre System, and then follow the Network Upgrade Instructions again.
Q: After the network upgrade process has started, "1/9" is displayed in the lower right, but the progress bar on the display has not changed. A: Depending on your network circumstances, the network upgrade process can take a long time (up to 60 minutes). That is why "1/9" is displayed in the lower right and the progress bar on the display will not change for a long time.
Q: The network upgrade process is still not finished after running for more than 60 minutes. A: If your system is connected via wireless to the network, please try to connect with a cable to the network and try the procedure again.

If the issue persists after performing the upgrade again, please contact Sony Support at 1-866-909-SONY (7669).


Download the Firmware and Create an Upgrade Disc

If you cannot connect the Blu-ray Disc/DVD Home Theatre System to your Internet source, please use the disc upgrade method.


  • Important Notes
    • If you have not done so already, please check the current firmware version to determine if this firmware upgrade is needed for your Blu-ray Disc/DVD Home Theatre System.
    • WARNING!! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Blu-ray Disc/DVD Home Theatre System to be unresponsive or to require repair.
    • WARNING!! Do not power off the Blu-ray Disc/DVD Home Theatre System or disconnect it from the AC power outlet. Loss of power during the installation of the firmware upgrade may cause the Blu-ray Disc/DVD Home Theatre System to be unresponsive or to require repair.
    • Use a brand new CD-R disc to burn the firmware upgrade. The player may not be able to correctly read a dirty disc or a disc with scratches.
      Note: A CD-R disc is strongly recommended. Do not use a CD-RW disc.
    • Recommended operating system for the computer that will download the firmware upgrade:
      • Microsoft® Windows® 10
      • Microsoft® Windows® 8.1
      • Microsoft® Windows® 8
      • Microsoft® Windows® 7
      • Microsoft® Windows Vista®
      • Microsoft® Windows® XP
    • A drive with CD disc burning capability and a new blank CD-R disc are required to create the upgrade disc.
    • After you create the disc, please see the Disc Upgrade Instructions section below, for more information.
    • If you are unable to create the upgrade disc you can purchase one from the True Manuals web site.
    • In order to perform the firmware upgrade, it is necessary to have the player correctly connected to a compatible television.
    • It is highly recommended that you print out these instructions for use as a reference during the installation process.

  • Download and Disc Creation Instructions
    1. Download the UPDATA_M13R0510.ZIP file to a temporary or download directory (please note this directory for reference).
    2. Go to the directory where the file was downloaded and verify that the size of the UPDATA_M13R0510.ZIP file is 114,408,719 bytes.
      1. Right-click the UPDATA_M13R0510.ZIP file, and click "Properties".
      2. On the "UPDATA_M13R0510.ZIP Properties" screen, verify that the "Size:" listed is "109 MB (114,408,719 bytes)".
        Note: The "Size on disk:" listed may be different. That is normal.
      3. If the file size is different than the "114,408,719 bytes", please download the UPDATA_M13R0510.ZIP file again.
    3. Double-click the UPDATA_M13R0510.ZIP file extract the firmware files to a temporary directory (please note this directory for reference).
      Note: Two files will be extracted: MSB13-FW.BIN and MSB13-FW.ID
    4. Burn the MSB13-FW.BIN and MSB13-FW.ID files to a new CD-R disc and be sure to finalize the disc.
      Note: Click here for instructions on how to burn the upgrade CD using utilities that came with your operating system.
    5. If write errors occur during the CD burning process, discard the disc and create a new upgrade disc.

Disc Upgrade Instructions

The instructions below are for how to install the firmware upgrade using a disc. The steps are the same whether you downloaded the firmware and created the disc, or whether you ordered the disc from Sony.


  • Firmware Upgrade Instructions

    WARNING!! Do not power off the system or disconnect it from the AC power outlet. Doing so may damage the system to the point of requiring repair.

    WARNING!! Do not press any buttons, except as instructed, until the upgrade is complete. Doing so may damage the system to the point of requiring repair.

    Note: The firmware upgrade process takes a minimum of 30 minutes.

    1. Power on the television and make sure it is tuned to the inputs to which the Blu-ray Disc/DVD Home Theatre System is connected.
    2. Power on the Blu-ray Disc/DVD Home Theatre System.
    3. Press the "FUNCTION" button repeatedly until "BD/DVD" function appears in the front panel display. IMPORTANT: The upgrade cannot be performed unless the system is set to "BD/DVD" function.
    4. At the xross media bar™ menu, use the arrow keys on the remote control to select "Setup" � "System Settings", and then press the ENTER button.
    5. Use the arrow keys to select "Quick Start Mode" and make sure that the "Quick Start Mode" is set to "Off".
      Note: If the "Quick Start Mode" is set to "On", change the setting to "Off". Otherwise, the firmware upgrade may not succeed.
    6. Insert the upgrade disc in the system.
    7. After the disc is loaded, the message, "Perform version update?" is displayed on the television.
    8. Use the remote control to select "OK", and then press the ENTER button.
    9. The upgrade process starts and "UPDATING" appears on the front panel display.
    10. While the upgrade is installed the message "UPDATING" is displayed on the front display.
    11. The firmware upgrade is complete when "COMPLETE" appears on the front panel display, and then the system powers off automatically.
      WARNING!! Do not operate or power off the system until this message is displayed. Doing so may result in your system being unresponsive and requiring repair.
    12. Power on the system and remove the upgrade disc from the system.
    13. Power on the Blu-ray Disc/DVD Home Theatre System.
    14. Check the current firmware version to confirm that the upgrade has successfully installed.
      Note: If the last four digits of the version number are 0510, the firmware upgrade was successful.

  • Disc Upgrade FAQ
    Q: "UPDATE" and "ERROR" are displayed alternately on the front panel display. A: Please perform the following procedure:
    1. Disconnect the AC power cord from the wall outlet. Wait several minutes and then reconnect the power.
    2. Power on the Blu-ray Disc/DVD Home Theatre System.
    3. Follow the Disc Upgrade Instructions again.

    If the issue persists after performing the upgrade again, please contact Sony Support at 1-866-909-SONY (7669).

    Q: "UPDATING" is not displayed on the front panel display when the upgrade disc is inserted. A: Remove the upgrade disc from the system and delete the upgrade files from your computer. Follow the steps in the Download the Firmware and Create an Upgrade Disc section to create a new upgrade disc and then follow the steps in the Disc Upgrade Instructions section to install the firmware upgrade.
    Q: The power was shut down during the upgrade process. A: Power on the Blu-ray Disc/DVD Home Theatre System, and then follow the Disc Upgrade Instructions again.
Q: When I double click the UPDATA_M13R0510.ZIP upgrade file I downloaded from the upgrade web site, the MSB13-FW.BIN and MSB13-FW.ID files are not created. A: The download may have failed. Delete the downloaded file and follow the steps in the Download the Firmware and Create an Upgrade Disc section to create a new upgrade disc
Q: The firmware upgrade process is still not finished after running for more than 30 minutes. A: Please perform the following procedure:
  1. Disconnect the AC power cord from the wall outlet. Wait several minutes and then reconnect the power.
  2. Power on the Blu-ray Disc/DVD Home Theatre System.
  3. Follow the Disc Upgrade Instructions again.

If the issue persists after performing the upgrade again, please contact Sony Support at 1-866-909-SONY (7669).