Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • VPCEK20AL
  • VPCYB13KD
  • VPCYB14KX
  • VPCYB23KD
  • VPCYB33KD
  • VPCYB33KX
  • VPCYB35KX
  • VPCYB45JB
  • VPCYB45JL
  • VPCYB47KD

About this download

Benefits and improvements

This utility installs an updated version of VAIO Care and provides the following changes and benefits:

  • Support for Windows 8.1 Operating System
  • Allows the launch of VAIO Care Desktop for any features that requires it
  • The Troubleshooting page provides additional quick links
  • The VAIO Easy Connect icon is now located in Network & Wireless
  • Integrates the VAIO Care Interface into VAIO Care Desktop to include features and bug fixes
  • The Contact and Support can now be dynamically updated
  • Adds the Solution Center feature
  • Adds Safety Information
  • The Troubleshooting page has been relocated to the Solution Center page
  • Enhance the Battery Health Information
  • Adds support for computer that have 2880x1620 or high resolution
  • Resolves an issue where the VAIO Care Desktop app is unable to start when clicking Need help? Launch Troubleshooting
  • Resolves an issue where the Brightness function cannot adjust after the computer wakes from Sleep
  • Updates the Troubleshooting User Interface
  • Adds the Solution Center tool
  • Improves the ability to download solutions, and new detection and solutions script
  • Improve security
  • Removes the iolo Premium tools link
  • Adds a System Tune-up API
  • Remove the SelfHeal function
  • Resolves an issue where VAIO Care may crash when attempting a System Tune-up

System Requirements

Operating Systems

  • Windows® 8
  • Windows® 8.1

File Info

File Name

  • EP0000324607.exe

File Version

  • 8.4.5.06025

File Size

  • 82.38 MB

Release Date

  • 07-12-2016

Before You Start


Important Notes

IMPORTANT: Before installing the VAIO Care Update software, please note the following:

  • During the installation of this file, be sure that you are logged in as the Administrator or as a user with Administrative rights.
  • To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  • It is highly recommended that you print out these instructions for use as a reference during the installation process.

Download & Install


Download and Installation Instructions

  1. To ensure that no other program interferes with the installation, save all work and close all other programs. The Taskbar should be clear of applications before proceeding.
  2. Download the EP0000324607.exe file to a temporary or download directory (please note this directory for reference).
  3. Go to the directory where the file was downloaded and double-click the EP0000324607.exe file to begin the installation.
  4. At the User Account Control screen, click Yes.
  5. At the Please wait while Windows configures VAIO Care screen, please wait for the installation to finish.

The installation of the VAIO Care Update is complete.

Update Verification (optional)

Please follow the steps below to verify that the installation was successfull.

  1. Browse to C:\Program Files\Sony\VAIO Care.
  2. Double-click the version.txt file.
  3. Verify that the version is 8.4.5.06025.