Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • FMP-X10

About this download

Benefits and improvements

IMPORTANT: This update is available only by performing a Network Upgrade.

Sony has designed the Media Player software update process to be customer friendly. This software update (version PKG2.071AAQ) provides the following benefits:

Improvements over version PKG2.055AAQ:

  • Adds support for the Amazon Video service

Benefits provided by previous updates and included in version PKG2.071AAQ:

  • Adds compatibility with IP based control systems
  • Adds the capability to import/export video files to the Video Player application
  • Adds the Music Player application and includes the capability to playback high-resolution audio files
  • Adds the capability to import/export music files to the Music Player application

System Requirements

Operating Systems

  • System Software

Download & Install

Network Update Instructions

The FMP-X10 Media Player firmware can only be upgraded by performing a Network Update.

  • Important Notes:
    • If you have not done so already, please check the current firmware version to determine if this firmware upgrade is needed for your Media Player.
    • WARNING! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Media player to be unresponsive or to require repair.
    • WARNING! Do not power off the Media player or disconnect it from the AC power outlet. Loss of power during the installation of the firmware upgrade may cause the Media player to be unresponsive or to require repair.
    • In order to perform the Network Update it is necessary to have the receiver correctly connected to an active Internet connection.
    • In order to perform the firmware upgrade, it is necessary to have the receiver correctly connected to a compatible television.
    • It is highly recommended that you print out these instructions for use as a reference during the installation process.
  • Firmware Upgrade Instructions

    WARNING! Please follow the upgrade instructions carefully. Failure to follow the instructions may interrupt the upgrade process and may cause the Media player to be unresponsive or to require repair.

    Note: The firmware upgrade process usually takes about 40 minutes, depending on system configuration and network connection.
    1. Power on the television and make sure it is tuned to the inputs to which the Media Player is connected.
    2. If you have not done so already, connect the LAN port on the receiver to your Internet source using an Ethernet cable.
    3. Power on the Media player.
    4. On the Media player remote control, press the HOME button, and then wait until the HOME menu is displayed on the television before proceeding.
    5. At the HOME menu, use the arrow keys on the remote control to select Help, then Customer Support, and then press the ENTER EXECUTE Button button.
    6. At the Customer Support menu list, select System Update and then press the ENTER button.
    7. Select Yes and then press the ENTER button.
    8. Select Update Now, and then press the ENTER button.
    9. The upgrade will take several minutes to complete. Once the upgrade is finished, the Media Player will automatically restart and the message The software update is complete is displayed.
    10. Check the current firmware version to confirm that the upgrade has successfully installed.
      Note: If the version number is PKG2.071AAQ, the firmware upgrade was successful.

    If you have questions or require assistance, please contact Sony Support at 1-866-909-SONY (7669).