Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • BDV-N7100W
  • BDV-N7100WL
  • BDV-N8100W
  • BDV-N9100W
  • BDV-N9100WL

About this download

Benefits and improvements

This utility updates the Blu-ray Disc™ player firmware to version M17.R.0255 and provides the following benefits:

Improvements over firmware version M17.R.0196:

  • Fixes an issue where some Blu-ray titles cannot be played

Benefits provided by previous updates and included in this update version.

System Requirements

Operating Systems

  • Windows® 10
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8
  • Windows® 8 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit

File Info

File Name

  • UPDATA_M17R0255.zip

File Version

  • M17.R.0255

File Size

  • 118.42 MB

Release Date

  • 05-30-2018

Before You Start


Before You Start

  • Follow the update instructions carefully.
  • Your Blu-ray Disc player needs to be connected to a TV to install the update.
  • WARNING!
    • Do not operate, turn off, or disconnect the Blu-ray Disc player from the AC power outlet until after the update is complete.
    • Failure to follow the instructions, or an interruption in the update process, may cause the player to become unresponsive or to require repair.

Download & Install


Installation Instructions

Determine if you need this update
Check the Firmware Version of the Blu-ray Disc Player
Choose how to install this update
OPTION 1 - Update via Internet Method (Recommended)

The Update via Internet Method is straightforward and the easiest way to update your player. To use this method, your Blu-ray Disc player must be connected to a TV and the internet (512Kbps or faster). If you have a slower connection speed, use the Upgrade Disc Method instead.

Update via Internet Instructions
Troubleshooting for the Update via Internet
OPTION 2 - Create an Upgrade Disc Method

With this method, you use a computer to download the firmware upgrade and create an upgrade disc, and then install it from the upgrade disc onto your Blu-ray Disc player. You will need a brand new CD-R disc, and your Blu-ray Disc player has to be connected to a TV.

Create an Upgrade Disc Instructions
Troubleshooting for the Upgrade Disc Method