Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • BDV-N5200W
  • BDV-N7200W
  • BDV-N9200W
  • BDV-N9200WL
  • HBD-N5200W
  • HBD-N7200W
  • HBD-N9200W
  • HBD-N9200WL

About this download

Benefits and improvements

This utility upgrades the Blu-ray Disc™ Theatre firmware to version M21.R.0180 and provides the following benefits:

Improvements over firmware version M21.R.0174:

  • Fixes an issue where some Blu-ray titles cannot be played

Benefits provided by previous updates and included in this version.

System Requirements

Operating Systems

  • Windows® 10
  • Windows® 10 64-bit
  • Windows® 7
  • Windows® 7 64-bit
  • Windows® 8
  • Windows® 8 64-bit
  • Windows® 8.1
  • Windows® 8.1 64-bit

File Info

File Name


File Version

  • M21.R.0180

File Size

  • 106.28 MB

Release Date

  • 05-30-2018

Before You Start

Before You Start

  • Follow the update instructions carefully.
  • Your Blu-ray Disc player needs to be connected to a TV to install the update.
    • Do not operate, power off, or disconnect the Blu-ray Disc player from the AC power outlet until after the update is complete.
    • Failure to follow the instructions, or an interruption in the update process, may cause the player to become unresponsive or to require repair.

Download & Install

Installation Instructions

Determine if you need this update
Check the Firmware Version of the Blu-ray Disc Player
Choose how to install this update
OPTION 1 - Update via Internet Method (Recommended)

The Update via Internet Method is straightforward and the easiest way to update your player. To use this method, your Blu-ray Disc player must be connected to a TV and the internet (512Kbps or faster). If you have a slower connection speed, use the USB Storage Device method instead.

Update via Internet Instructions
Troubleshooting for the Update via Internet
OPTION 2 - USB Storage Device (USB) Update Method

With this method, you use a PC to download the firmware upgrade to USB storage device, and then install it from the USB storage device onto your Blu-ray Disc player. You will need a USB storage device with 150MB space available, and your Blu-ray Disc player has to be connected to a TV.

USB Storage Device (USB) Update Instructions
Troubleshooting for the USB Update