WAIT - Read the Required Files section before downloading this file.

Required Downloads

Unless stated otherwise, the file listed below must be installed BEFORE the System Software Update in order for it to work properly. If more than one Required file is listed, install them in the order presented on this page.

Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • KD-60X690E
  • KD-70X690E

About this download

Benefits and improvements

This software update (version v4.300) provides the following benefits:

  • Improves general performance of the TV
  • Improves the Home screen menu for better usability and operation
  • Adds Dolby® MS12 AC4 support
  • Adds USB tethering support
  • Adds Browser Smooth Scroll and CH+/- operation for page up/down
  • Resolves a condition where error code 2200 is displayed when starting an IPTV app
  • Resolves a lip sync condition when streaming apps from an audio system
  • Resolves a condition where the YouTube™ app is stuck at the Loading... message when starting or resuming playback

System Requirements

Operating Systems

  • System Software

File Info

File Name

  • sony_tvupdate_2018_4300_utf_auth.zip

File Version

  • v4.300

File Size

  • 245.39 MB

Release Date

  • 08-06-2018

Download & Install

Installation Instructions

Determine if you need this update

Check the Firmware Version of the TV
Choose how to install this update
OPTION 1 - Network Update Method (Recommended)

The Network update is straightforward and the easiest way to update your TV. To use this method, your TV must be connected to the internet (512Kbps or faster). If you have a slower connection speed, use the USB Storage Device method instead.

Network Update Instructions
OPTION 2 - USB Storage Device (USB) Update Method

With this method, use a PC to download the firmware update, transfer the update file to a USB storage device, and then install it from the USB storage device onto your TV. You will need a USB storage device with at least 245 MB of space available and formatted for the FAT32 file system. If you're using a USB device for playback of photos, music, or videos on your TV, the same USB device type should work for this update. If the software update is not successful after following the instructions, you may need to format your USB device to the FAT32 file system, or use a different device.

USB Instructions

Troubleshooting

Either message, An error occurred during the software update or Software cannot be updated using this USB device is displayed on the TV.

Resolutions:
  • Verify your USB device is in good working order and then perform the download and update process again.
  • Press the POWER button on the TV to turn it off, and then back on, and then perform the installation process again.
    Note: If the message No newer version of the TV software was found is displayed, your TV already has the newer firmware installed.
  • Contact our Support team if you need assistance with the update.