Applicable Models

IMPORTANT: This file is only for use with the models identified. Not all models are sold in all countries.

This information is for the following models:

  • WH-1000XM3

About this download

Benefits and improvements

This utility installs version 2.0.0 of the Noise Canceling Headphones firmware to optimize the headphones for the Google Assistant™ virtual personal assistant.

System Requirements

Operating Systems

  • System Software

File Info

File Name

  • WH1000XM3_200.exe

File Version

  • 2.0.0

File Size

  • 0.00 MB

Release Date

  • 09-03-2018

Before You Start

Determine if you need this update

Determine if you need this update

Before You Start

  • Follow the update instructions carefully.
  • To install the update you will need either an iOS® (iOS 9.0 or later) or an Android™ (V4.4 or later) device that isconnected to the internet and has the Headphones Connect (version 4.0.0 or later) app installed.
  • The update process can take up to 30 minutes.
  • Make sure both the headphones, and the iOS or Android device you are using to perform the update, are fully charged beforeproceeding.
  • End all other Bluetooth connections and close all apps running on the Android or iOS device you are using for theupdate.
  • Move the headphones close to the iOS or Android device you are using before starting the update.
  • WARNING!
    • Do not plug the headphones into the battery charger or turn them off while downloading updates, transferring data, or updating.
      Do not connect
    • Do not attempt this update in an unstable environment, such as on a train, or in an environmentwith a lot of Wi-Fi signals, microwaves, cell phones, or other devices using the 2.4 GHz band frequency.
    • Failure to follow the instructions, or an interruption in the update process, may cause theplayer to become unresponsive or to require repair.
    • After performing this update, it's not possible to return to or install a previous version ofthe firmware. By installing this update, you acknowledge that you understand this update can't be reversed.

Download & Install

Installation Instructions

Android Devices

Installation Instructions For Android Devices

iOS Devices

Installation Instructions For iOS Devices