Article ID : 00088529 / Last Modified : 09/25/2022Print

The battery won't charge when connected to the AC adapter

    Make sure that the camera's power is off.

    Unlike smartphones, the camera's batteries can't be charged while the camera's power is on, such as during image playback.

    Note: If the lamp turns off right after charging has started, there is a possibility that the battery has already been charged completely. Check the remaining battery level on the camera.