Article ID : 00172625 / Last Modified : 07/08/2019

Perform software update on Blu-ray Disc Players released on or before 2013

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Before you start

    • WARNING! While the update is in progress, don't turn the Blu-ray Disc™ player off or disconnect it from the power. Wait for the software update to complete before operating the Blu-ray Disc player or TV.

    • It is necessary to have your Blu-ray Disc player correctly connected to a high-speed internet connection (using an Ethernet cable or wireless router).
    • Connect the Blu-ray Disc player directly to a compatible TV to use the on-screen menu.
    • Use the arrows keys on your remote control to navigate the menu.

      Arrow keys on the remote control

    How to install and perform a Software Update

    1. On your remote control, press the HOME button.
    2. Use the arrow keys on your remote control to select Setup.
    3. Select Network Update.
      •  An information box will appear on the TV screen showing the latest version of the firmware.
    4. Select OK.
      • During the software update, UPDATE or UPDATING appears on the front panel display of the Blu-ray Disc player.
    5. After the update is complete, the Blu-ray Disc player automatically turns off. Press the Power button to turn on the unit.

      Note: On some Blu-ray Disc players, COMPLETE or FINISH appears for five seconds on the front panel display when the update is complete.

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