Article ID : 00018254 / Last Modified : 10/15/2019

Error: 5008 appears when trying to use internet video channels

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    This error appears on your TV screen to indicate that the TV requires a system software update before viewing any of the internet video channels. Make sure your TV has the latest software installed.

    Follow these steps if the latest software update has been installed and the error continues to appear:

    1. Perform a Refresh Internet Content.
    2. Perform a power reset.
    3. Perform the Refresh Internet Content again.