Article ID : 00021056 / Last Modified : 11/06/2018

Do I have to register the Internet video device with Google to use the YouTube app?

    IMPORTANT: This solution does not apply to Sony® TVs, Blu-ray Disc® players or Media Players powered by Google® TV.

    Sony Internet video devices do not require a Google® registration to use the YouTube® app.

    NOTE: It has come to our attention that in some rare cases select Sony TVs may show a message stating that the device must be registered when trying to log into a YouTube account. Follow these steps if this message appears.

    1. Reset the TV.
    2. Download and install the latest system software (firmware) update. The Network Update feature is available from the Settings menu of the TV. Refer to the supplied operations guide or iManual for model specific information regarding this step.
    3. After the update is complete, log in to your YouTube account and use the YouTube app.