Article ID : 00101244 / Last Modified : 08/02/2019

Netflix not Working

    Select the link that best describes the issue you encounter when you are using the Netflix® app.

    Sign in or account issues

    Picture Quality

    Other

    If the issue isn't resolved after following the steps provided in the link, it may be an indication that the desired internet channel may be temporarily down. Visit the Netflix Help Center for the most current updates and any additional information.

    Related Info

    Perform a Network Test from Netflix on the TV