Article ID : 00139302 / Last Modified : 09/20/2019

Factory Reset on a Blu-ray Disc Player

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    Follow these steps to perform a factory reset on your Blu-ray Disc™ player:

    1. On the supplied remote control, press the HOME button.
    2. Select  Setup.
    3. Select Resetting or Resetting icon icon.
    4. Select Reset to Factory Defaults Settings.
    5. Select All Settings.
    6. Select Start.
    7. Select Close.
    8. Turn off your device, then turn it back on.

    If the steps above didn't resolve a particular issue, repair may be required. Go to Product Repair.