Article ID : 00230348 / Last Modified : 08/27/2019

Prime Video Ending on Some TV and A/V Models

    Dear Valued Sony Customer,

    Amazon has announced that they will no longer support the Prime Video™ app on some 2009 - 2013 TV and Audio/Video models after September 25, 2019. The Prime Video app and icon will be removed from Affected Models on October 26, 2019.

    We thank you for your understanding and apologize for any inconvenience.

    Affected Models

    2013 TV Models

    • KDL-xxRxxxA
    • KDL-50R550A
    • KDL-50R555A
    • KDL-50R557A
    • KDL-60R510A
    • KDL-60R520A
    • KDL-60R550A
    • KDL-60R551A
    • KDL-60R555A
    • KDL-60R557A
    • KDL-70R520A
    • KDL-70R550A
    • KDL-70R551A
    • KDL-70R555A
    • KDL-70R557A
    • KDL-xxSxxxA
    • KDL-65S990A
    • KDL-xxWxxxA
    • KDL-32W600A
    • KDL-32W605A
    • KDL-32W607A
    • KDL-32W650A
    • KDL-32W655A
    • KDL-40W900A
    • KDL-42W650A
    • KDL-42W651A
    • KDL-42W655A
    • KDL-42W656A
    • KDL-42W657A
    • KDL-42W800A
    • KDL-42W801A
    • KDL-42W805A
    • KDL-42W807A
    • KDL-46W700A
    • KDL-46W705A
    • KDL-46W707A
    • KDL-46W900A
    • KDL-46W950A
    • KDL-46W955A
    • KDL-46W957A
    • KDL-47W800A
    • KDL-47W801A
    • KDL-47W802A
    • KDL-47W805A
    • KDL-47W807A
    • KDL-50W650A
    • KDL-50W655A
    • KDL-50W657A
    • KDL-50W700A
    • KDL-50W705A
    • KDL-50W707A
    • KDL-55W800A
    • KDL-55W801A
    • KDL-55W802A
    • KDL-55W805A
    • KDL-55W807A
    • KDL-55W900A
    • KDL-55W950A
    • KDL-55W955A
    • KDL-55W957A
    • KDL-65W850A
    • XBR-xxRxxxA
    • XBR-55X850A
    • XBR-55X855A
    • XBR-55X900A
    • XBR-55X905A
    • XBR-55X907A
    • XBR-65X850A
    • XBR-65X900A
    • XBR-65X905A
    • XBR-65X907A

    2012 TV Models

    • KDL-xxEXxxx
    • KDL-26EX555
    • KDL-32EX550
    • KDL-32EX555
    • KDL-32EX557
    • KDL-32EX650
    • KDL-32EX651
    • KDL-32EX655
    • KDL-32EX657
    • KDL-40EX640
    • KDL-40EX645
    • KDL-40EX650
    • KDL-40EX651
    • KDL-40EX655
    • KDL-40EX657
    • KDL-46EX640
    • KDL-46EX641
    • KDL-46EX645
    • KDL-46EX650
    • KDL-46EX651
    • KDL-46EX655
    • KDL-46EX657
    • KDL-50EX645
    • KDL-55EX640
    • KDL-55EX645
    • KDL-60EX640
    • KDL-60EX645
    • KDL-xxHXxxx
    • KDL-32HX750
    • KDL-32HX755
    • KDL-32HX757
    • KDL-40HX750
    • KDL-40HX752
    • KDL-40HX755
    • KDL-40HX757
    • KDL-46HX750
    • KDL-46HX751
    • KDL-46HX752
    • KDL-46HX755
    • KDL-46HX757
    • KDL-46HX850
    • KDL-46HX855
    • KDL-46HX857
    • KDL-55HX750
    • KDL-55HX751
    • KDL-55HX755
    • KDL-55HX757
    • KDL-55HX850
    • KDL-55HX855
    • KDL-55HX857
    • KDL-xxNXxxx
    • KDL-32NX655
    • KDL-40NX655
    • XBR-xxHXxxx
    • XBR-55HX950
    • XBR-55HX955
    • XBR-55HX957
    • XBR-65HX950
    • XBR-65HX955
    • XBR-65HX957
    • XBR-xxXxxx
    • XBR-84X900
    • XBR-84X905

    2011 TV Models

    • KDL-xxEXxxx
    • KDL-32EX520
    • KDL-32EX521
    • KDL-32EX523
    • KDL-32EX525
    • KDL-32EX527
    • KDL-32EX720
    • KDL-32EX725
    • KDL-32EX727
    • KDL-32EX729
    • KDL-40EX520
    • KDL-40EX620
    • KDL-40EX621
    • KDL-40EX720
    • KDL-40EX723
    • KDL-40EX725
    • KDL-40EX729
    • KDL-46EX521
    • KDL-46EX525
    • KDL-46EX620
    • KDL-55EX620
    • KDL-55EX621
    • KDL-55EX723
    • KDL-55EX725
    • KDL-60EX720
    • KDL-xxCXxxx
    • KDL-40CX527
    • KDL-46CX525
    • KDL-xxHXxxx
    • KDL-46HX825
    • KDL-55HX729
    • KDL-55HX820
    • KDL-55HX825
    • KDL-65HX729
    • KDL-xxNXxxx
    • KDL-40NX720
    • KDL-46NX720
    • KDL-46NX725
    • KDL-46NX727
    • KDL-55NX720
    • XBR-xxHXxxx
    • XBR-46HX929
    • XBR-55HX920
    • XBR-55HX925
    • XBR-55HX927
    • XBR-55HX929
    • XBR-65HX920
    • XBR-65HX925
    • XBR-65HX929

    2010 TV Models

    • KDL-xxEXxxx
    • KDL-22EX308
    • KDL-32EX300
    • KDL-32EX305
    • KDL-32EX306
    • KDL-32EX308
    • KDL-32EX405
    • KDL-32EX40B
    • KDL-32EX500
    • KDL-32EX501
    • KDL-32EX600
    • KDL-32EX603
    • KDL-32EX605
    • KDL-32EX607
    • KDL-32EX700
    • KDL-32EX703
    • KDL-32EX705
    • KDL-32EX707
    • KDL-32EX710
    • KDL-32EX715
    • KDL-32EX717
    • KDL-40EX405
    • KDL-40EX406
    • KDL-40EX40B
    • KDL-40EX500
    • KDL-40EX501
    • KDL-40EX505
    • KDL-40EX600
    • KDL-40EX603
    • KDL-40EX605
    • KDL-40EX607
    • KDL-40EX700
    • KDL-40EX703
    • KDL-40EX705
    • KDL-40EX707
    • KDL-40EX710
    • KDL-40EX713
    • KDL-40EX715
    • KDL-40EX717
    • KDL-46EX405
    • KDL-46EX500
    • KDL-46EX501
    • KDL-46EX505
    • KDL-46EX600
    • KDL-46EX605
    • KDL-46EX607
    • KDL-46EX700
    • KDL-46EX701
    • KDL-46EX703
    • KDL-46EX705
    • KDL-46EX707
    • KDL-46EX710
    • KDL-46EX711
    • KDL-46EX713
    • KDL-46EX715
    • KDL-46EX717
    • KDL-52EX700
    • KDL-52EX701
    • KDL-52EX703
    • KDL-52EX705
    • KDL-52EX707
    • KDL-55EX500
    • KDL-55EX505
    • KDL-55EX710
    • KDL-55EX711
    • KDL-55EX713
    • KDL-55EX715
    • KDL-55EX717
    • KDL-60EX505
    • KDL-60EX700
    • KDL-60EX701
    • KDL-60EX703
    • KDL-60EX705
    • KDL-xxBXxxx
    • KDL-32BX305
    • KDL-40BX405
    • KDL-xxHXxxx
    • KDL-40HX700
    • KDL-40HX701
    • KDL-40HX800
    • KDL-40HX805
    • KDL-46HX700
    • KDL-46HX701
    • KDL-46HX800
    • KDL-46HX805
    • KDL-46HX900
    • KDL-55HX700
    • KDL-55HX701
    • KDL-55HX800
    • KDL-xxNXxxx
    • KDL-40NX700
    • KDL-40NX705
    • KDL-40NX710
    • KDL-40NX711
    • KDL-40NX715
    • KDL-40NX717
    • KDL-40NX800
    • KDL-46NX700
    • KDL-46NX705
    • KDL-46NX710
    • KDL-46NX711
    • KDL-46NX715
    • KDL-46NX717
    • KDL-46NX800
    • KDL-46NX807
    • KDL-46NX810
    • KDL-52NX800
    • KDL-52NX807
    • KDL-55NX810
    • KDL-55NX811
    • KDL-55NX817
    • KDL-60NX800
    • KDL-60NX801
    • KDL-60NX810
    • KDL-60NX817
    • XBR-xxHXxxx
    • XBR-46HX909
    • XBR-52HX905
    • XBR-52HX909
    • XBR-xxLXxxx
    • XBR-40LX900
    • XBR-46LX900
    • XBR-52LX900
    • XBR-52LX905
    • XBR-60LX900
    • XBR-60LX905
    • NSX-xxGT1
    • NSX-24GT1
    • NSX-32GT1
    • NSX-40GT1
    • NSX-46GT1

    2009 TV Models

    • KDL-xxWxxxx
    • KDL-40W5100
    • KDL-46W5100
    • KDL-46W5150
    • KDL-52W5100
    • KDL-52W5150
    • KDL-65W5100
    • KDL-xxXBR9
    • KDL-40XBR9
    • KDL-46XBR9
    • KDL-52XBR9
    • KDL-xxXBR10
    • KDL-46XBR10
    • KDL-52XBR10
    • KDL-xxZ5100
    • KDL-40Z5100
    • KDL-46Z5100
    • KDL-52Z5100

    Blu-ray Disc™ Players

    • BDP-BXxx
    • BDP-BX18
    • BDP-BX37
    • BDP-BX38
    • BDP-BX39
    • BDP-BX57
    • BDP-BX58
    • BDP-BX59
    • BDP-BXxxx
    • BDP-BX110
    • BDP-BX310
    • BDP-BX510
    • BDP-Nxxx
    • BDP-N460
    • BDP-Sxxx
    • BDP-S185
    • BDP-S190
    • BDP-S270
    • BDP-S280
    • BDP-S370
    • BDP-S380
    • BDP-S390
    • BDP-S470
    • BDP-S480
    • BDP-S570
    • BDP-S580
    • BDP-S590
    • BDP-S770
    • BDP-S780
    • BDP-S790
    • BDP-Sxxxx
    • BDP-S1100
    • BDP-S2100
    • BDP-S3100
    • BDP-S5100
    • BDP-SxxxxES
    • BDP-S1700ES

    Blu-ray Disc Home Theater

    • BDV-Exxx
    • BDV-E190
    • BDV-E280
    • BDV-E290
    • BDV-E370
    • BDV-E385
    • BDV-E390
    • BDV-E470
    • BDV-E490
    • BDV-E570
    • BDV-E580
    • BDV-E870
    • BDV-E880
    • BDV-Exxx
    • BDV-E2100
    • BDV-E3100
    • BDV-E4100
    • BDV-E6100
    • BDV-Fx
    • BDV-F7
    • BDV-ExxxW
    • BDV-E770W
    • BDV-E780W
    • BDV-E980W
    • BDV-N790W
    • BDV-N890W
    • BDV-N990W
    • BDV-HZxxxW
    • BDV-HZ970W
    • BDV-IZxxxW
    • BDV-IZ1000W
    • BDV-Lxxx
    • BDV-L600
    • BDV-NxxxxW
    • BDV-N7100W
    • BDV-N8100W
    • BDV-N9100W
    • BDV-Txx
    • BDV-T28
    • BDV-T39
    • BDV-T57
    • BDV-T58
    • BDV-T79

    Audio / Video Models

    • Netbox
    • SMP-N100
    • SMP-N200
    • SMP-NX20
    • Receivers
    • STR-DA2800ES
    • STR-DA3700ES
    • STR-DA5700ES
    • STR-DA5800ES
    • Internet TV Players
    • NSZ-GT1

    Note: Not all models are sold in all countries/regions.