Article ID : 00145689 / Last Modified : 03/29/2019

How to access or setup the Amazon app on an Internet video device.

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This article provides information on how the Amazon® app works and how to access it using your Internet video device:

Before accessing the Amazon app on your device, we recommend reviewing the following information:

How do I access the Amazon app?

  1. Using the supplied remote control, press the HOME or MENU button.
  2. Select Video, Application, My Apps or Apps.

    NOTE: The title of this menu selection will vary based on your model.

  3. Select Amazon.
  4. For Internet devices released in 2009 to 2013, linking the device to the Amazon service in the Sony Essentials website and device registration is required.

    NOTE: If your device was manufactured in 2014 or later, proceed to step 5.

  5. Register or login using an Amazon account.

    1. Write down the 5-Character Registration code provided from the Amazon app.
    2. Using a computer go to
    3. Sign-in with an active e-mail address and password or click No, I am a new customer.

      Amazon sign-in or register

    4. Enter the 5-Character Registration code written down on step 1 in the Registration Code box to link the device with the Amazon account.

      Amazon Link a Device

    5. Click Continue.

      NOTE: The image below will appear on your TV screen.

      Device registration completed

How to reset a lost or forgotten PIN code for purchasing movies from the service.

You may reset a lost or forgotten password through your Amazon account.