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Sony SupportBlu-ray Disc Players-Recorders

BDP-S3700

Blu-ray™ Disc Player with built-in Wi-Fi® / Included components may vary by country or region of purchase: RMT-VB201D, RMT-VB201U, RMT-VB100U

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System Software/Firmware

Get answers to common questions about updates and troubleshooting.

Disc Playback & Compatibility

Get help with common playback issues and learn about supported discs and regions.

Get Help With Video Streaming Services

Setup and troubleshoot your favorite video apps like Netflix, Amazon, Hulu, Youtube etc.

Network Connections

Get help connecting your Blu-ray Disc player to the Internet, home network, Wi-Fi and with troubleshooting.
  • Unable to play a Blu-ray Disc movie.
  • The Blu-ray Disc player tray won't open or eject the disc
  • Internet Connection Drops Out or Loses Connection
  • No Picture When I Use an HDMI Connection
  • The Remote Control Doesn't Work

Remote Control Codes & Programming

Find programming instructions and codes for your Sony remote control.

Purchase Parts and Accessories

Find replacement remote controls, parts and accessories.

Product Alerts

  • End of the Crackle Service
  • End of support notification for products using the Windows 7 operating system
  • Amazon Prime Video Ending on Some TV and A/V Models
  • Notice of Limited Warranty Updates for Sony Electronics Inc. and Sony of Canada Ltd.
  • Hulu Service to end on Blu-ray Disc Players beginning August 2019
  • Termination of Disc Information from Gracenote on Blu-ray Disc Players and Home Theater Systems
  • Termination of PlayStation Now Service Availability
  • Discontinuation of Video & TV SideView Functions
  • Compatibility Notice for DualShock®4 Controllers
  • Artist and Track Information Unavailable

Manuals & Warranty

  • English
File Size
Release Date
  • [PDF]Operating Instructions(1.27 MB)Release Date: 04/12/2020
    1.27 MB
    04/12/2020
  • [PDF]Warranty(278 KB)Release Date: 10/25/2018
    278 KB
    10/25/2018
  • [PDF]Warranty(88.5 KB)Release Date: 11/05/2006
    88.5 KB
    11/05/2006

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If you prefer a paper hard copy of a manual listed on this page, you can purchase it from the True Manuals web site.
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