Follow the troubleshooting steps below if you receive any of the following error messages when you use the Netflix® service:
- Cannot Connect to Netflix
- Cannot reach Netflix.com
- Netflix is Not Available
- Netflix is Unavailable
- Unable to Connect to Netflix
- Android Error: Connection Failed
- The service cannot be accessed at this time because server replied with an incorrect or invalid information.
If you followed all of the steps above and the issue still occurs, try to change the Primary DNS to 22.214.171.124 and Secondary DNS to 126.96.36.199 in the Network Setup of your device.