IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.
The following may cause the Netflix® icon to go missing from your TV screen:
- Internet video stations are missing .
- The message Network Error appears when trying to access or stream Internet video content using the Netflix app on the Blu-ray Disc® player.
- A Feature not available or Service cannot be accessed at this time error appears when trying to access an Internet video app.