Article ID : 00134679 / Last Modified : 07/23/2019

An error appears while using the Netflix app on an Internet video device.

    If an error appears while using the Netflix® app on an Internet video device, try any of the following:

    • Re-launch the Netflix app.
    • Clear the application data.
    • Perform a software update.
    • Uninstall the Netflix app, then re-install it.
    • Unplug the power cord, then plug it back in.
    • Perform a factory reset.