Internet connectivity issues typically cause this issue and make it difficult for your device to connect to the Netflix® service. Follow the steps below to avoid this error:
- Disable the IPv6 setting of the device.
- Steps to change the IPv6 setting vary depending on the model of the device. Check your device manual for details.
- Perform a power reset .
Visit the Netflix support website for additional troubleshooting if the issue still occurs after trying the steps above.