Article ID : 00227622 / Last Modified : 01/23/2020

My Blu-ray Disc player reboots when I launch the Prime Video app

    IMPORTANT: This article applies only to specific products and/or operating systems. Check Applicable Products and Categories for details.

    This issue has been resolved by Amazon™ as of May 17, 2019. Make sure to sign-in to the Prime Video™ app on your Blu-ray Disc™ player.