The Blu-ray Disc Player Stops Responding or Freezes and Error 8003 Appears
Error 8003 indicates that there's an issue reading the disc.
Follow the steps below to resolve this issue:
- Power off your Blu-ray Disc™ player.
- Unplug the power cord from the electrical outlet.
Note: Let your device remain without power for 15 seconds.
- Plug the power cord back in.
- Power on your device.
- Try to play the disc.
- If the error message still appears, try playing a different disc.
If the issue still occurs, repair may be required.  Go to Product Repair.