Follow these steps to start a computer running the Windows Vista® or Windows® 7 operating system into Safe Mode.
- Turn on the computer.
- On the SONY screen, press and hold the F8 key for 7-10 seconds.
- The F5 key also may be used on some computer models.
- If a Please Select Boot Device window appears, press the ESC key, then press the F8 key.
IMPORTANT: If safe mode is being used to troubleshoot an Internet or network connection issue, choose Safe Mode with Networking in the next step.
- On the Advanced Boot Options screen, use the ARROW keys to select Safe Mode.
- Press the ENTER key.
NOTE: If a password prompt appears in the Password box, type the password and press the ENTER key.