Transfer pictures or movies to a computer with a Windows 10 operating system

Before you start

• Make sure to connect the camera directly to a USB port on the computer. Connection through a USB hub or other USB devices isn't supported.
• Computers pre-installed with older versions of Microsoft® Windows® operating systems may not be fully compatible with the Windows® 10 operating system. If the Windows 10 operating system on your computer is not pre-installed, then some import methods may not function correctly.
• For VAIO® computers, check Windows 10 compatibility on the Support for VAIO PCs website.

Transfer Pictures or Movies

1. Power on your computer.
   Note: If your computer has a card reader and your pictures or movies are on a memory card in your camera, you can insert the card directly into the computer and transfer the content.

2. Make sure that the recording media that contains the pictures or movies is in the camera.
   Note: For internal-memory cameras, remove the memory card from the camera. If a memory card is inserted, the computer can't read the internal memory.

3. Connect the camera to the computer with the supplied USB cable.
4. Power on the camera.
   Note: The computer automatically detects the camera installs the appropriate drivers from the Windows 10 operating system, and an AutoPlay window should appear on the computer screen.

5. Transfer your pictures and videos. Below are different methods to transfer your pictures and videos to your computer. Choose the option that works best for you.

   • Use the Click and Drag feature of your computer.

     1. From the desktop screen, click on the Folder icon located on the taskbar and then click the Computer icon on the left side.
     2. In the Computer window, click the icon that represents the camera.
     3. Click the folder that contains the pictures and movies, then drag and drop it on your computer's desktop.
        Note: The location of the pictures and videos will vary depending on the recording format it was recorded.
        • RAW and JPEG files can be found in the DCIM folder.

        • For XAVC S 4K videos:

          1. Open the PRIVATE folder.
          2. Open the M4ROOT folder.
          3. Open the CLIP folder.
          4. The 4K video will have the .MP4 extension.

        • For AVCHD videos:

          1. Open the PRIVATE folder.
          2. Open the AVCHD folder.
          3. Open the BDMV folder.
          4. Open the STREAM folder.

        • For Standard Definition (SD) videos:

          1. Open the MP_ROOT folder.
          2. Open the 101ANV01 folder.

   • Use the Import pictures and videos feature of your computer.

     1. After connecting the camera, a notification box will appear. Select the notification box and then select Import Pictures and Videos using Windows.
     2. In the Import Pictures and Videos window that appears, click Import Settings.
     3. In the Import Settings window, follow the instructions to import your photos and movies.

   • Use PlayMemories Home software.

     Notes:

     • Visit the PlayMemories Home support page for more information on how to import pictures and videos.
     • PlayMemories Home does not support the ILCE-7SM3, ILCE-7C, and ILCE-7M4 cameras. Use Imaging Edge Desktop software instead